Personal RMB ServicesPersonal RMB Services

Personal RMB Services

RMB Exchange Services

RMB Exchange Services
  • Two-way exchange service for RMB and HKD or other foreign currencies
  • Exchanges can be made in cash or through account transfer
  • Preferential exchange rates
  • Exchange handling fee waiver for the Bank’s customers

Services Summary


Target Customer

Individual Customers1

Transaction Limit

Existing Customer

Walk-in Customer

Exchange via RMB account

No limit applies2

In Cash

Daily aggregate amount of HKD50,000 or its equivalence

In Cash

Service Hours

From Mon to Sat during office hours (except public holidays)

Available Banknotes

Only banknotes denominated in RMB 10, 20, 50 and 100 are available

 Customer Hotline : (852) 8107 0818

  1. Individual Customers: i) Hong Kong Resident – should be aged 18 or above with HKID Card; or ii) Non-Hong Kong Resident – should be aged 18 or above without HKID Card.
  2. No limit applies, subject to the RMB position and the commercial decision of the Bank at that moment.
  3. All the information set out above is provided to the best of the Bank’s knowledge and understanding of the Relevant Rules. Account Holder should also comply with any updates that shall be published or issued by the Bank at any time and from time to time and any latest guidelines issued by the regulatory authorities.