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General Enquiry

General Enquiry

General Enquiry

General EnquiryCustomer Hotline(852) 8107 0818

Email

 

Note: 

Customers with Special Needs and Disabilities may make banking appointment by sending email to us with the following information (Full Name, Account No. (if any), Visiting Branch, Banking Services Required, Appointment Date & Time, etc.)

contact@publicbank.com.hk

 

 

 

Appointment Booking for Account OpeningCustomer Hotline(852) 8107 0818

Email

 

Note:
Please book an appointment for account opening by sending us a message to our email address and providing the following information (name, contact number, email address, interested product(s) and preferred appointment date, time and branch)

contact@publicbank.com.hk

 

 

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Enquiry Hotline (24-Hour)

 

(852) 8107 0818

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Customer Hotline for PB Card (ATM Card) and Credit CardEnquiry Hotline(852) 2853 4777
Office hours (Hong Kong Time)Monday to Friday : 9:00a.m. to 6:00p.m.
Fax(852) 2815 4279
Emailcardcentre@publicbank.com.hk
After office hours, this hotline will only accept calls for reporting of lost PB card / PIN.
e-Banking Support HotlineEnquiry Hotline(852) 2541 9206
Office hours (Hong Kong Time)Monday to Friday : 9:00a.m. to 6:00p.m.,
Saturday : 9:00a.m. to 1:00p.m.
After office hours, this hotline will only accept calls for reporting of compromise / loss of PIN.
Mortgage HotlineEnquiry Hotline(852) 8107 0818
Car Financing Application HotlineCustomer Hotline(852) 2541 9221
Investment Services Hotline

  
Enquiry Hotline(852) 2851 9803
Office hours (Hong Kong Time)Monday to Friday : 9:00a.m. to 6:00p.m.
Mailing addressOffice of the Complaint Officer
Public Bank (Hong Kong) Limited
Public Bank Centre,
120, Des Voeux Road Central, Hong Kong
Fax(852) 2541 4482
Emailenquiry@publicbank.com.hk