Privacy Policy Privacy Policy

Privacy Policy

Privacy Policy

It is the policy of Public Bank (Hong Kong) (“Bank”) to safeguard and keep confidential the personal data of all our customers. We shall at all times observe and ensure our staff strictly adhere to all the requirements of the Personal Data (Privacy) Ordinance (“the Ordinance”).

Collection and Use of Personal Data

Personal data will not be collected from a customer who is browsing this website. However, when you visit our site, a record of your visit may show your domain name, server address and the pages you have accessed. Such information will be used to update the statistics on the numbers of visitors to the site.


All the personal data collected by us will strictly adhere to the following principles according to our policy and the requirements of the Ordinance.


Only the necessary personal data directly related to your application for any goods or services or to your enquiries, comments or suggestions will be collected.


Personal data held by us will not, without your prescribed consent, be used for other unrelated purposes for which they were collected. We may deliver marketing material to our customers. Our customers can contact us at any time and inform us that they do not wish to receive further marketing material from us.

Accuracy and Retention of Personal Data

All practicable steps will be taken to ensure that the data are accurate and up-to-date. Personal data will not be kept longer than they are necessary for our purposes and will be destroyed according to our internal policy.

Security of Personal Data

All practicable steps will be taken to ensure that personal data held by the Bank are protected against unauthorised or accidental access, processing, deletion or other use. Personal data will not be disclosed unless otherwise permitted by law.


Cookies Policy


When you visit the Bank’s website, “Cookies” would be stored in your device. “Cookies” is a small-text file retrieved by the site, as part of our interaction with your web browser. The Bank uses "Cookies" to capture your information (including but not limited to your Internet Protocol (IP) address, used web browser), webpages visited and session identifiers while no personal information is captured in the "Cookies". The information gathered by "Cookies" may be used for session management and tracking of web traffic statistics in which web visitors have visited. Most web browsers are initially set up to accept "Cookies". You can choose to block and/or remove “Cookies” by changing the settings on your web browser. Please note that if you enable blocking of cookies, it may limit certain features and functions in your use of the Bank’s website. 

Access and Correction of Personal Data

Customers will have the right to check whether the Bank holds data about him and of access to and correction of personal data. Requests for access to or corrections of data or of information regarding our policies and practice should be addressed to:-


The Data Protection Officer
Public Bank (Hong Kong) Ltd.
Public Bank Centre
120 Des Voeux Road
Hong Kong

Tel: (852) 2541 9222
Fax: (852) 2541 0009

Public Bank (Hong Kong) Limited


Notice to Customers and Others relating to the Personal Data (Privacy) Ordinance and Public Bank (Hong Kong) Limited’s Data Policy.