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General Enquiry

Customer Suggestion Form

Dear Customer,


At Public Bank (Hong Kong) Limited, we are committed to providing our customers with superior banking services. Your opinion or suggestion on our products and services will enable us to serve you better. 


We will acknowledge your opinion or suggestion within 7 days upon receipt. In case we need to investigate further, we shall update you the progress or respond to you within 30 days. Please note that if customer opinion or suggestion is lodged by a third party, we shall only contact the respective customer rather than the third party in order to protect our customer’s privacy.

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