Interbank Debt Relief Plan

Public Bank (Hong Kong) Limited is committed to continue upholding the customer-centric philosophy and also aligning with HKMA’s initiative to promote financial inclusion. We are dedicated to provide inclusive financial services to individuals in the community to support their financial needs. If you are having genuine difficulty in repaying your consumer loans to multiple financial institutions, we could arrange and coordinate a personalized interbank debt repayment plan that suits your current financial standing.
Please contact our customer representatives via contact channels as below to enquire on Interbank Debt Relief Plan.
List of standard documents
- Latest month’s bank statements / passbook, showing the customer’s name, account number and salary; or
- Latest income tax demand note (estimated tax demand note is not acceptable); or
- Latest salary slip or MPF contribution records (the maximum inferred income is capped at HKD 30,000); or
- Latest residential address proof (e.g., bank statement / utility bills / any correspondence issued by Government); or
- Other forms of income proof.
Customer Hotline: (852) 8107 0818 | Email: sau_common@publicbank.com.hk
For details, please visit or call any of our branches.

