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ERB Manpower Developer Award  2023-2028

<ul style="list-style-type:disc;"><li style="text-align:justify;">Oversee branch operations and develop business through proactive solicitation and relationship building with customers</li><li style="text-align:justify;">Secondary education or above with minimum 5 years of relevant experience</li><li style="text-align:justify;">Qualification of HKSI and IIQE is a must</li><li style="text-align:justify;">With Enhanced Competency Framework (ECF) qualification is preferable</li></ul>

Branch Manager

<ul style="list-style-type:disc;"><li style="text-align:justify;">Promote and cross-sell retail banking products through proactive business solicitation and relationship building with customers&nbsp;</li><li style="text-align:justify;">Assist in daily branch operations and perform annual review on loan accounts&nbsp;</li><li style="text-align:justify;">Maintain awareness of operational risks and adhere to relevant policies and guidelines&nbsp;</li><li style="text-align:justify;">Secondary education or above with minimum 3 years of relevant experience&nbsp;</li><li style="text-align:justify;">Qualification of HKSI and IIQE is a must&nbsp;</li><li style="text-align:justify;">With Enhanced Competency Framework (ECF) qualification is preferable</li></ul>

Assistant Branch Manager

Senior / Customer Service Officer

Senior / Customer Service Officer - Aberdeen Branch

<ul style="list-style-type:disc;"><li style="text-align:justify;">Perform a variety of retail customer transactions over the counter in a professional manner</li><li style="text-align:justify;">Promote and cross-sell bank products and services to the customers</li><li style="text-align:justify;">Secondary education or above with minimum 1 year of relevant experience</li></ul>

Teller / Relief Teller (Full-Time / Part Time)

Branch Banking

<ul style="list-style-type:disc;"><li style="text-align:justify;">Solicit and develop new SME, commercial and syndicated loan business and achieve assigned sales target</li><li style="text-align:justify;">Enhance relationship with existing and new customers by offering them tailor-made products and services</li><li style="text-align:justify;">Post-secondary education with minimum 3 years of relevant experience, experience in syndicated loan and Enhanced Competency Framework (ECF) qualification will be an added advantage</li><li style="text-align:justify;">Good client connection with proven track record of success in credit marketing is preferable</li></ul>

Relationship Manager / Officer, SME

Commercial Banking

<ul style="list-style-type:disc;"><li style="text-align:justify;">Assist in handling corporate secretarial matters for group companies including but not limited to attending to statutory filings and preparing minutes for board meetings, general meetings and other committees meetings</li><li style="text-align:justify;">Assist and coordinate in the preparation of annual / interim reports, announcements, circulars, regulatory disclosures and other corporate documents</li><li style="text-align:justify;">Assist in ad-hoc projects and tasks as assigned</li><li style="text-align:justify;">Degree holder in business related disciplines and Finalist/Graduate/Associate member of HKCGI is an advantage</li><li style="text-align:justify;">1 year of company secretarial experience in professional firms or listed companies</li><li style="text-align:justify;">Self-motivated, detail-oriented and willing to work under pressure and within tight schedule</li></ul>

Senior / Company Secretarial Officer

Company Secretarial

<ul style="list-style-type:disc;"><li style="text-align:justify;">Assist to handle the daily operations of designated departments of the Bank&nbsp;</li><li style="text-align:justify;">Degree holder in Business Administration, Banking &amp; Finance, Accounting or related disciplines</li><li style="text-align:justify;">Team player with good interpersonal and communications skill</li><li style="text-align:justify;">Good analytical and problem-solving skills</li><li style="text-align:justify;">Passionate in developing career in the banking industry</li><li style="text-align:justify;">Self-motivated, proactive and eager to learn&nbsp;</li></ul>

Officer Trainee

Corporate

<ul style="list-style-type:disc;"><li style="text-align:justify;">Assist in formulating and maintaining compliance policies and procedures</li><li style="text-align:justify;">Perform compliance investigation, checking, monitoring and review</li><li style="text-align:justify;">Ensure that the Bank’s operations meet with the relevant legal and regulatory requirements as well as industry guidelines and practices</li><li style="text-align:justify;">Provide compliance advice to business and support units</li><li style="text-align:justify;">Degree in law, finance or accounting or related discipline with at least 5 years’ relevant exposure in financial institutions of which at least 2 years at managerial level</li><li style="text-align:justify;">Proficiency in spoken and written English and Chinese</li><li style="text-align:justify;">With ECF qualification is an advantage</li><li style="text-align:justify;">Candidates with more experience / higher qualification may be considered a higher position</li></ul>

Deputy / Assistant Compliance Manager

<ul style="list-style-type:disc;"><li style="text-align:justify;">Perform Compliance checking, monitoring and review</li><li style="text-align:justify;">Assist in formulating and maintaining Compliance policies and procedures</li><li style="text-align:justify;">Advise business units on Compliance matters</li><li style="text-align:justify;">Proficient in spoken and written English and Chinese</li><li style="text-align:justify;">Degree holder with preferably 2 years relevant experience</li><li style="text-align:justify;">With Enhanced Competency Framework (ECF) qualification is preferable</li></ul>

Senior / Compliance Officer

Compliance

<ul style="list-style-type:disc;"><li style="text-align:justify;">Monitor daily activities related to debt collections to ensure compliance to regulations</li><li style="text-align:justify;">Liaise with solicitors, auctioneers and agents regarding recovery actions</li><li style="text-align:justify;">Provide recommendation on change in account classification, making appropriate impairment and charge-off of accounts&nbsp;</li><li style="text-align:justify;">Prepare loan restructuring proposal of problem accounts management reports and special reports as required</li><li style="text-align:justify;">University Degree with minimum 3 years of banking experience</li><li style="text-align:justify;">Knowledgeable in credit risk modeling and banking products</li><li style="text-align:justify;">Strong credit sense and conversant with financial analysis</li><li style="text-align:justify;">Proficiency in data analysis using MS Excel</li></ul>

Senior Officer – Special Assets Unit

Credit

<ul style="list-style-type:disc;"><li style="text-align:justify;">Compile the Group’s general ledger operations and accounting assignments</li><li style="text-align:justify;">Secondary education or above with LCCI qualification, preferably degree holder in accounting with 1-2 years of relevant working experience</li><li style="text-align:justify;">Fast learner with good analytical and problem solving skills</li><li style="text-align:justify;">Candidates with more experience will be considered as higher position</li><li style="text-align:justify;">A fresh graduate with a degree in accounting is also considered</li></ul>

Accounting Clerk

Finance & Control

<ul style="list-style-type:disc;"><li style="text-align:justify;">Source new dealers in hire purchase &amp; leasing</li><li style="text-align:justify;">Solicit and market hire purchase &amp; leasing products to customers and conduct annual business review</li><li style="text-align:justify;">Oversee loan portfolios and achieve pre-determined business targets</li><li style="text-align:justify;">Develop new business referral channels</li><li style="text-align:justify;">Tertiary education or above with minimum 3 years of relevant experience</li><li style="text-align:justify;">Strong business connection with dealers and good product knowledge in hire purchase &amp; leasing</li></ul>

Assistant Manager – Hire Purchase & Leasing

Hire Purchase & Leasing

<ul style="list-style-type:disc;"><li style="text-align:justify;">Deliver full spectrum of HR service including but not limited to recruitment, compensation &amp; benefit, staff relations and HRIS &amp; reporting, etc</li><li style="text-align:justify;">With traced experience in policy writing, revamp of incentive programme, performance appraisal system, job evaluation and benchmarking etc</li><li style="text-align:justify;">Degree holder with minimum 7 years of human resources experience with at least 3 years at managerial level</li><li style="text-align:justify;">Experience in the banking or financial services industry and familiarity with the Banking Ordinance would be an advantage.&nbsp;</li><li style="text-align:justify;">Well versed with HR practice, labour and tax legislations of Hong Kong</li><li style="text-align:justify;">Good communication skills and fluency in written and spoken English and Chinese</li></ul>

Human Resources Manager

Human Resources

<ul style="list-style-type:disc;"><li style="text-align:justify;">Responsible for IT operations in data center including manage the printing process and respond to computer messages</li><li style="text-align:justify;">Perform system job processing, system activity monitoring, data restore and backup, distribute reports, answer ad hoc queries etc</li><li style="text-align:justify;">Willing to work on 3 shift rotation duties for supporting 24-hour operation</li><li style="text-align:justify;">Diploma holder preferably&nbsp;or above&nbsp;with minimum 1-year of experience in computer operation, preferable in IBM AS400, AIX and Microsoft Windows</li><li style="text-align:justify;">Hands-on experience in backup tools</li></ul>

System Operator

<ul style="list-style-type:disc;"><li style="text-align:justify;">Participate in system development, maintenance and implementation</li><li style="text-align:justify;">Perform ongoing system enhancement and production support</li><li style="text-align:justify;">University degree or diploma holder&nbsp;in computer studies</li><li style="text-align:justify;">Experience in banking system preferably</li><li style="text-align:justify;">Solid experience in AS400 RPG and CL is a must</li><li style="text-align:justify;">Self-motivated, responsible, good problem solving skill and able to work independently</li></ul>

AS400 Senior Analyst Programmer

<ul style="list-style-type:disc;"><li style="text-align:justify;">Define, maintain and enhance the data governance strategy, framework, and operating model.</li><li style="text-align:justify;">Translate the bank's data policy into an annual governance roadmap.</li><li style="text-align:justify;">Manage the data quality management business glossary, data dictionary, data catalogue and data lineage.</li><li style="text-align:justify;">Bachelor's degree in Information Management, Computer Science, Finance, Business or related field.</li><li style="text-align:justify;">8–10 years in data management, governance, data quality, with 3–5 years in banking or financial services.</li><li style="text-align:justify;">Strong knowledge of Data Quality management, metadata, lineage, critical data elements and issue management.</li><li style="text-align:justify;">Familiarity with DAMA-DMBOK, NIST, ISO, COBIT, or similar governance, security, and risk practices is advantageous.</li><li style="text-align:justify;">Strong stakeholder management, communication, facilitation, influencing, analytical, and problem-solving skills.</li></ul>

Data Governance Lead

<ul style="list-style-type:disc;"><li style="text-align:justify;">Support implementation and ongoing enhancement of data governance policies, standards and procedures.</li><li style="text-align:justify;">Maintain the business glossary, data dictionary and data catalogue entries in the governance tool.</li><li style="text-align:justify;">Bachelor's degree in Information Management, Computer Science, Data Science, Finance or related field.</li><li style="text-align:justify;">3–5 years in data management, governance, data quality, preferably in banking or financial services.</li><li style="text-align:justify;">Working knowledge of data governance principles, DQ management, metadata and lineage.</li><li style="text-align:justify;">Strong documentation skills and ability to communicate with business stakeholders.</li><li style="text-align:justify;">Experience with governance tools is preferred</li></ul>

Data Governance Analyst

Information Technology

<ul style="list-style-type:disc;"><li style="text-align:justify;">Conduct branch and operational audits, compliance checking, ad hoc assignments and prepare relevant reports</li><li style="text-align:justify;">Ensure information security and internal operations meet with all regulatory requirements and industry guidelines/ practices</li><li style="text-align:justify;">University Degree holder with 1 to 2 years of relevant experience in financial institutions, qualified accountant preferred</li><li style="text-align:justify;">Experience in financial reporting, compliance, credit, and treasury is a definite advantage</li><li style="text-align:justify;">Strong analytical skills in identifying risks and control implications</li></ul>

Auditor / Senior Auditor

Internal Audit

職責：<ul><li>定期檢查及保養物業、辦公室和分行各項設備，確保安全及運作正常；</li><li>執行基本維修及保養工作；</li><li>安裝及搬運傢俬、雜物等；</li><li>協助監察指定服務承辦商的維修項目進度及服務質素；</li><li>處理緊急維修任務；</li></ul>要求：<ul><li>中三畢業或以上，能聽說及閱讀中文及簡單英文；</li><li>良好溝通能力，具責任心；</li><li>能獨立處理維修工作，並主動滙報進度及異常情況；</li><li>持有電牌可獲優先考慮；</li><li>持有1, 2號駕駛執照，並擁有2年或以上駕駛經驗者更為理想</li></ul>

Technician 技術員

<ul style="list-style-type:disc;"><li style="text-align:justify;">Assist the Department Head in supervising a small team responsible for handling human resources, accounting, and administrative matters of the bank.</li><li style="text-align:justify;">Manage the procurement of assets and provide logistical support.</li><li style="text-align:justify;">Oversee daily operations, including filing, data management, drivers, reception, mailroom, and messengers.</li><li style="text-align:justify;">Maintain an inventory of office equipment item codes within the purchasing workflow system.</li><li style="text-align:justify;">Evaluate the vendor selection process and monitor the performance of appointed service providers to meet the company’s cost savings targets.</li><li style="text-align:justify;">Arrange and renew office equipment maintenance service contracts.</li><li style="text-align:justify;">Prepare monthly expense reports, including usage statistics.</li><li style="text-align:justify;">Perform any other duties and ad hoc activities as required.</li><li style="text-align:justify;">Holder of Higher Diploma / Associate Degree or above with minimum of 3 years of administrative experience or related disciplines preferred.</li><li style="text-align:justify;">Be proactive, independent, and possess a strong sense of responsibility.</li><li style="text-align:justify;">Have a good command of both written and spoken English and Chinese, particularly strong English writing skills for producing clear and professional documentation.</li><li style="text-align:justify;">Immediate availability is highly preferred.</li></ul>

Senior / Administration Officer

Premises & General Affairs

<ul style="list-style-type:disc;"><li style="text-align:justify;">Assist in review of risk management framework, policies and procedures</li><li style="text-align:justify;">Conduct risk analysis and assessment to identify and monitor major risks of the Bank</li><li style="text-align:justify;">Perform ad hoc tasks and projects assigned by supervisor</li><li style="text-align:justify;">University Degree in Finance, Economics, Risk Management, Mathematics or other related disciplines with minimum 1 year relevant working experience</li><li style="text-align:justify;">Hand-on experience&nbsp;in asset and liability management will be an advantage</li><li style="text-align:justify;">Self-motivated with good interpersonal and communication skill in both English and Chinese</li><li style="text-align:justify;">CFA / FRM Level I or above is preferable</li></ul>

Officer

Responsibilities:<ul style="list-style-type:disc;"><li style="text-align:justify;">Support the implementation and regular review of policies, procedures, and operational guidelines to ensure compliance with relevant SFO and regulatory requirements</li><li style="text-align:justify;">Take an active, hands-on approach in supervising and executing the day-to-day operations of the Department and monitor securities trading activities</li><li style="text-align:justify;">Assist in managing activities related to HKMA/SFC licensing registration for the Bank</li><li style="text-align:justify;">Observing regulatory changes and proposing compliance follow-up actions</li><li style="text-align:justify;">Assist to handle issues in relation to communications with HKMA, SFC and HKEX, co-ordinate necessary responses or actions</li><li style="text-align:justify;">Drive and participate directly in system enhancement/integration projects and other ad hoc operational initiatives</li></ul>Requirements:<ul style="list-style-type:disc;"><li style="text-align:justify;">Degree holder with minimum of 5 years of experience in the investment industry, of which at least 2 years in a managerial level</li><li style="text-align:justify;">Strong willingness and capability for a hands-on operational role, balancing strategic oversight with direct execution of daily tasks</li><li style="text-align:justify;">With a strong understanding of the Securities and Futures Ordinance</li><li style="text-align:justify;">Excellent relationship management, communication, interpersonal, and analytical skills</li><li style="text-align:justify;">Experience in handling Careful Discretionary Orders is preferred</li><li style="text-align:justify;">License holder with passes in HKSI Licensing Exam (Paper 1, 7 &amp; 8) or equivalent</li><li style="text-align:justify;">Qualified to act as Responsible Officer to supervise all regulated activities and operations of the RA1 is definite advantage</li></ul>

Assistant Manager

Securities and Wealth Product Management 

<ul style="list-style-type:disc;"><li style="text-align:justify;">Liaise, check and handle offshore markets settlement, such as bonds and unit trust settlement, dividend or interest distribution</li><li style="text-align:justify;">Check and update share deposit / withdrawal entries, cash movement and G/L accounting entries</li><li style="text-align:justify;">Review corporate announcement to ensure entitlement details or corporate actions are recorded and to be done as scheduled</li><li style="text-align:justify;">Perform entitlements taking up and distribution of dividend, bonus, cash offer, open offer and warrants/rights etc.</li><li style="text-align:justify;">Participate in User Acceptance Testing and other ad-hoc projects</li><li style="text-align:justify;">Secondary education or above with minimum 5 years’ experience in shares operations / settlement of offshore markets</li><li style="text-align:justify;">Familiar with CCASS operations</li><li style="text-align:justify;">Knowledge on liaising with Clearstream Banking Agent for settlement support is an advantage</li></ul>

Shares Operations Officer

Shares Operations

<ul style="list-style-type:disc;"><li style="text-align:justify;">Conduct IT projects evaluations</li><li style="text-align:justify;">Assist in implement the bank’s fintech-related projects including digitalization of work processes and deployment of new technologies</li><li style="text-align:justify;">Coordinate and hold discussions with users and other stakeholders</li><li style="text-align:justify;">University degree in Computer Science or related disciplines with at least 3 years working experience in banking system</li><li style="text-align:justify;">Good knowledge on IT infrastructure, cyber security, transformation, digital market trend and latest technology in banking industry</li><li style="text-align:justify;">Experience in managing projects of business process improvement</li></ul>

Deputy Project Manager – Digital Transformation (Fintech)

<ul style="list-style-type:disc;"><li style="text-align:justify;">Manage and oversee all bank-wide non-digital &amp; non-information technology related projects (e.g. Operational Resilience, Business Continuity Plan, Deposit Protection, Data Protection, etc.) from initiation to implementation</li><li style="text-align:justify;">Establish / Review bank’s policies and guidelines, procedures, etc. for compliance and/or operational efficiency</li><li style="text-align:justify;">Ensure projects delivered meet with the business requirements and fulfill legal / regulatory requirements</li><li style="text-align:justify;">Attend to regulatory requirement and provide recommendations</li><li style="text-align:justify;">University degree holder in Business, Banking &amp; Finance or IT related disciplines</li><li style="text-align:justify;">Minimum 5 years project management experience preferably in banking operations of which minimum 3 years at managerial level</li><li style="text-align:justify;">Initiative, independent with ability in handling multi-tasks</li><li style="text-align:justify;">Excellent communication, interpersonal and presentation skills</li></ul>

Deputy Banking Projects Manager

<ul style="list-style-type:disc;"><li style="text-align:justify;">Deliver professional customer service through answering digital banking enquiries via phone, live chat and email</li><li style="text-align:justify;">Report suspicious fraud cases, incidents and customer feedback to respective internal counterparties timely and properly</li><li style="text-align:justify;">Conduct market surveys and obtain market updates on digital product features within the banking industry</li><li style="text-align:justify;">Secondary education or above with minimum 3 years of experience in phone banking or customer services, preferably in the banking industry</li><li style="text-align:justify;">Fluency of spoken and written English, Cantonese and Mandarin</li><li style="text-align:justify;">Strong interpersonal and communication skills</li><li style="text-align:justify;">Good phone manner and a strong customer service mindset</li></ul>

Senior Officer (Customer Service Hotline)

<ul><li style="text-align:justify;">Evaluate user requirements that best meet business needs, including prepare project proposal, outlining problems, opportunities and solutions for a business and workflow automation</li><li style="text-align:justify;">To have a good understanding of operation flow, process flow, journey maps, etc. that can facilitate the re-engineering of customer journey or user workflow</li><li style="text-align:justify;">Hold discussions with users and other stakeholders</li><li style="text-align:justify;">Degree holder in Business Administration, Computer Science, Information Technology or other related disciplines</li><li style="text-align:justify;">At least 2 years of experience in business analysis, experience in banking industry is preferred</li><li style="text-align:justify;">Good team player and open-minded</li><li style="text-align:justify;">Ability to think innovatively to find creative solutions, with a proactive approach to problem solving</li></ul>

Senior / Business Analyst

Technology Innovation

<ul><li style="text-align:justify;">Be capable to collaborate with Marketing Staff for business appointments in promoting trade finance related services and/or products</li><li style="text-align:justify;">Ensure that the procedures, credit policy and AML Policy are strictly followed and review the procedures and policies periodically</li><li style="text-align:justify;">Endorse and release accounting entries and documents of inward and outward bills</li><li style="text-align:justify;">Degree holder in Banking / Business Administration or other related disciplines with minimum 5 years’ solid operations experience in banking industry of which at least 2 years at supervisory level</li><li style="text-align:justify;">Knowledgeable in ICC rules and all relevant regulations related to bills operation</li><li style="text-align:justify;">Excellent inter-personal and managerial skills</li></ul>

Assistant Manager – Trade Finance

Trade Finance

<ul><li style="text-align:justify;">Coordinate internal and external training and development activities of the Bank</li><li style="text-align:justify;">Develop, design and deliver training programs to staff</li><li style="text-align:justify;">Administer training subsidies, incentive programs and accurate staff training records</li><li style="text-align:justify;">Possess banking knowledge and solid experience in retail banking operations</li><li style="text-align:justify;">Experience in CPD / CPT reporting and administration</li><li style="text-align:justify;">Diploma holder or above with minimum 2 years of relevant experience in banking industry</li><li style="text-align:justify;">Strong interpersonal skill and self-motivated</li></ul>

Senior / Training & Development Officer

<ul><li style="text-align:justify;">Handle complaint case independently and conduct prompt and detailed investigation of the case</li><li style="text-align:justify;">Ensure investigations are handled in compliance with relevant procedures and regulatory requirements in a timely and appropriate manner</li><li style="text-align:justify;">Promote, develop and implement service improvement activities</li><li style="text-align:justify;">Degree holder or above with minimum 5 years of customer service or complaints handling experience which at least 2 years at managerial level</li><li style="text-align:justify;">Knowledge of banking / financial institutions products and operations will be an advantage</li><li style="text-align:justify;">Excellent interpersonal and communication skills</li></ul>

Assistant Manager – Complaint Handling

Training & Development

<h2 style="margin-left:0px;text-align:justify;">Job Vacancies</h2>We are a wholly owned subsidiary of Public Financial Holdings Limited ("PFHL"), a company listed on the stock exchange of Hong Kong (Stock Code 626). PFHL is a subsidiary of Public Bank, Malaysia, a leading commercial bank in Malaysia. To strengthen our business operations in Hong Kong, we invite high caliber professionals to join us and be a member of our successful team. If you are looking for a career, not just a job, here is a good opportunity for you.<ul><li style="text-align:justify;">Interested parties please send your resume together with present &amp; expected salary (a must) to the Human Resources Department at email address <a href="mailto:hr@publicbank.com.hk">hr@publicbank.com.hk</a> or Fax No. (852) 2815 3157 or Human Resources Department, 12/F, Public Bank Centre, 120 Des Voeux Road Central, Hong Kong.</li></ul><ul style="list-style-type:disc;"><li style="text-align:justify;">The employment of in-scope positions is subject to the Mandatory Reference Checking Scheme (MRCS) in accordance with regulatory requirement. For details, please refer to The Hong Kong Association of Banks’ website:&nbsp;<a href="https://www.hkab.org.hk/en/page/5/mandatory-reference-checking-scheme-phase-2">HKAB - Mandatory Reference Checking Scheme Phase 2</a>.</li></ul><ul><li style="text-align:justify;">Personal data collected will be treated in the strictest confidence in accordance with our <a href="/en/additionalpage/PersonalInformationCollectionStatementofCareerWebPage">Personal Information Collection Statement </a>and <a href="/en/usefultools/privacypolicy">Personal Data Policy </a>and will be handled by authorized personnel for recruitment-related purposes only. All applications will be kept for 3 months as may be considered for other suitable positions within Public Bank (Hong Kong) Ltd. and its associated companies.</li></ul>