For both Personal and Corporate Customers

• Funds Transfer ( For Personal & Sole Proprietorship Customers Only)

• Account Balance Enquiry

• Transaction History Enquiry

• Deposit Rate, Foreign Exchange Rate & Share Prices Enquiry

• Loans, Deposits and Other Banking Product / Service Enquiry

• Change Password

• MPF Contribution Payment

For Personal Customers

• Cheque Book, Statement & ATM Application Form Requests

• Report Loss of ATM Card, Password & Personal Digital Certificate

• Stop Cheque Payment

Phone Banking Services Hotline : (852) 2921 6666

Personal and Business Customers

• Funds Transfer

• Buy / Sell Foreign Currencies

• Credit Card Payment

• Time Deposit Services (Placement and Change of Maturity Instruction)

• Cheque Book Request

• Telegraphic Transfer / Cashier's Order / Demand Draft Applications

• Online Product / Service Application

• Portfolio Summary Enquiry

• Account Balance Enquiry

• Transaction History Enquiry

• Time Deposit Account Balance Enquiry  

• Loans Account Enquiry

• Credit Card Account Balance Enquiry 

• Credit Card Un-billed Transaction Enquiry

• Credit Card Statement Enquiry

• Internet Banking Transaction History Enquiry

• Deposit & Foreign Exchange Rate Enquiry

• Change Password

• Financial Calculator

• Template

• Change Personal Information

Value-added services

Exclusively for Personal Customers

• Change Personal Information

Exclusively for Personal and Joint* Customers

• Bill Payment                                           Merchant List

• Two-factor Authentication (Know More)        

(*only applicable to Joint customers whose account open date is before 20 April 2004)

Exclusively for Business Customers

• Bills Account Enquiry

• Online Apply / Amend Import Documentary Credits ("DC")

• Access Control

• Authorization Matrix

Exclusively for Joint* and Business Customers

• Approval History Enquiry

• Template

(*only applicable to Joint customers whose account open date is after 20 April 2004)

Customer Services Hotline : (852) 8107 0818

e-Banking Support Hotline : (852) 2541 9206

Public Bank Net Banking Website:

 www.publicbank.com.hk/ebank

Services

Electronic Service Channels

Phone Banking

Public Bank Net Banking

Account Balance Enquiry

Y

Y

Bills Account Enquiry

Y

Loans Account Enquiry

Y

Funds Transfer

Y

Y

Buy / Sell Foreign Currencies 

Y

Import DC Application / Amendment 

Y

Transaction History Enquiry

Y

Y

Time Deposit Services

Y

Insurance

Y

Credit Card

Y

Product Information Enquiry

Y

Product / Service Application

Y

Y

Rate Enquiry

Y

Y

Financial Calculator

Y

Y

Y

Y

Y

Y

Y